YouTube Video Rights Management Specialist – Software Company – Job Description Template

Overview:

As Video Rights Management Specialist you will be responsible for:

  • Communicating with customers.
  • Managing assets, claims and policies.
  • Ensuring rights are properly administered within YouTube’s CMS and Facebook Rights Manager.

Responsibilities:

  • Communicate with customers and third parties, by email and phone, regarding video monetization inquiries and conflict/dispute resolutions, addressing issues with speed and efficiency.
  • Perform day-to-day CMS tasks (including in YouTube CMS and Facebook Rights Manager) and proactively review and evaluate content and video claims for accuracy.
  • Review sound recording assets to ensure that only eligible content is delivered to video platforms, and that any ineligible content is promptly removed.
  • Research and find patterns to prevent unsanctioned activity. Investigate potential occurrences of activity and report management.
  • Perform other duties as assigned by management.
  • Report technical and communication issues in order to better service TuneCore artists.

Requirements:

  • At least one year of experience working in an office and/or customer service in person, via telephone, and/or via email
  • 1-2 years of rights management experience within video monetization platforms.
  • BA/BS preferred.
  • Excellent communications skills: written, verbal and interpersonal.
  • Passionate YouTube expert with at least one active YouTube Certification, preferably in YouTube Music, and an in-depth knowledge of the YouTube CMS, including underlying delivery and management processes.
  • Extensive music knowledge and a willingness to keep up to date with current music trends (i.e., will study the charts every Monday morning). Should have a sharp memory.
  • Discerning eye and ear for audio and visual content and meticulous attention to detail.
  • Comfort in a fast-paced, team-oriented environment, and able to manage multiple deadlines simultaneously and work well under pressure.
  • Strong working knowledge of YouTube optimization best practices and analytics.
  • Understanding of digital video and how audiences watch and engage with it across many platforms.
  • A self-starter and quick learner with a strong desire to excel and flexibility to succeed in innovative, sometimes ambiguous situations.
  • Zendesk.
  • YouTube CMS.
  • Facebook Rights Manager.
YouTube Consultant
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